All other orders, shipping varies depending on your location. Typically we ship priority for $5-10 (USD) on orders under 10 pounds. This can change depending on how close you are to our shipping location (Houston, TX), and the shipping option you select.
Generally, the order will be made, packaged up, and sent to you within 2-3 business days of the purchase. Please note that during peek times such as holidays, we may run a few days longer. If there are ever issues that arise, we will be sure to notify you immediately to get you a more accurate time frame! Timing does vary depending on your location and the shipping option selected. If you need an order rushed, contact us directly.
Yes! However, if you are interested we ask that you contact us and we can work out the price for your items, and ship accurately to you all over the globe.
Online shopping with free 'Curbside Pickup' is available to our Houston customers. Select this option at checkout. It takes about 2 hours to prepare your order. Call us at 713-861-6618 when you pull up to the shop and we'll bring your order out to you.
Returns & Exchanges
We guarantee our goods. If you aren't satisfied, please contact us by phone or email at email@example.com or 1-800-554-9352 immediately so we can make it right. Please don't send your product back without contacting us first. We ask that all returns be sent back within 14 days of delivery.
Make a return within 14 days of delivery to receive a full refund of any full priced product. Returns attempted after 14 days are eligible for exchange to receive a gift card for the returned amount as compensation within 30 days.
Sale-priced items may be returned for a full refund or exchange within 14 days of when you received the product, and must meet the requirements above. After 14 days, sale-priced items will not be eligible for return or exchange.
Vintage, one of a kind good, socks, undergarments, and open apothecary, grooming, and pantry goods are all final sale and are not eligible for return or exchange.
For mail-in returns/exchanges, contact firstname.lastname@example.org. Put 'Return' or 'Exchange' in the subject line. In the body of the email, have the name of the item as found on packing slip, and any distinguishing color or size. Also include the reason for return, and if you would like to make an exchange, include the item or items of similar value that you'd like to exchange your item for.