Firsthand Supply

Hydrating Conditioner | Firsthand Supply

$22

Hold Onto Your Moisture

Conditioners are usually more gentle towards the scalp and hair because they normally don’t contain soaps. However, it can sometimes be troublesome fitting traditional humectants into a conditioner because they make things too watery. In this product, we bring back the HoneyQuat and the Saccharide Isomerate, because they’re such great performers. We also use jojoba oil, which is an almost perfect match for natural hair sebum so the application of the conditioner allows the jojoba oil to soak in very quickly and easily. Unlike most plant oils, jojoba oil doesn’t have an oily or greasy feel; it’s much more a silky/satiny type of feel.

An important part of our moisturizing approach to our conditioner is the inclusion of the cetyl stearate and isostearyl isostearate. These are normally very fatty/oily compounds, but like the jojoba oil, they feel completely non-oily / non-greasy to the touch. They are a type of organic compound named “esters”, and they can form extended structures in water called Liquid-Crystalline structures. These “liquid crystals” help to more effectively delivering water to the skin, and then the two stearate compounds soak into the skin and help replace/reinforce the skin’s natural lipid barrier. This cuts down on trans-epidermal water loss (TEWL), allowing the skin to hold onto more of its natural moisture.

Ingredient List:

Water (Aqua), Aloe Barbadensis Leaf Juice*, Cetearyl Alcohol*, Hydroxypropyltrimonium Honey, Butyrospermum Parkii (Shea Butter), Simmondsia Chinensis (Jojoba) Seed Oil, Behentrimonium Methosulfate*, Persea Gratissima (Avocado) Oil*, Kaolin Clay, Cetyl Alcohol*, Isostearyl Isostearate*, Potassium Cetyl Phosphate*, Cetyl Stearate*, Stearic Acid*, Saccharide Isomerate*, Caprylyl Glycol*, Essential Oil Blend*, Tetrasodium Glutamate Diacetate*, Phenoxyethanol.

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How much is shipping?

Free domestic shipping on orders over $100, and unless otherwise stated (i.e. our Subscribe & Save program and Candle of the Month Club.)

All other orders, shipping varies depending on your location. Typically we ship priority for $5-10 (USD) on orders under 10 pounds. This can change depending on how close you are to our shipping location (Houston, TX), and the shipping option you select.

How long does it take for my order to arrive?

Generally, the order will be made, packaged up, and sent to you within 2-3 business days of the purchase. Please note that during peek times such as holidays, we may run a few days longer. If there are ever issues that arise, we will be sure to notify you immediately to get you a more accurate time frame! Timing does vary depending on your location and the shipping option selected.  If you need an order rushed, contact us directly.

Can I order online and pickup in store?

Yes, of course! If you're in Houston you can shop with us online and pickup your order at our store located at 321 W. 19th Street, Houston, Texas 77008. Simply select 'In-Store Pickup' during checkout. There is no charge to do this. Typically it takes no more than 2 hours to prepare your order. Please note, no email notification will be sent. When you come to the shop, please provide your order number to any sales associate and they will pull your order from the back.

Do you ship overseas? What are your international policies?

Yes! However, if you are interested we ask that you contact us and we can work out the price for your items, and ship accurately to you all over the globe!